PRN Customer Service Representative - Patient Registration
Core
First point of contact for patients during hospital check-in, guiding them through registration and gathering accurate information.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and initial intake data for hospital systems
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, data entry accuracy, phone communication, ability to work in fast-paced environments, adaptability to interruptions
Preferred skills
Medical or healthcare experience, knowledge of insurance plans
Technologies
Multiple computer systems for patient registration
Responsibilities
Answer phones and gather patient information, assist anxious or confused patients, navigate diverse insurance plans, work across multiple computer systems, build rapport with patients in real time
Seniority
Entry-level / Individual Contributor