Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while acting as an originator of consumer loans and developing branch business plans.
Role type
Retail Banking Branch Manager
Builds
Branch business plans, sales strategies, and customer service operations for BMO Financial Group
Domain
Retail Banking / Consumer Finance
Required skills
Team leadership and coaching, Sales strategy and execution, Regulatory compliance (Regulation Z, S.A.F.E. Act), Customer relationship management, Financial planning and analysis, Risk management
Preferred skills
Supervisory experience, Knowledge of competitive marketplace trends, Branch operational expertise
Technologies
Branch management systems, Mortgage licensing systems, CRM tools
Responsibilities
Develop and execute branch business plans to maximize growth and wallet share, Coach and manage branch employees to meet performance goals, Act as originator of consumer loans and maintain federal registration, Conduct sales calls and build community referral networks, Ensure compliance with legal, regulatory, and internal policies, Resolve complex customer issues and escalate when necessary
Seniority
Mid-level Manager, hands-on leadership