Loan Sales Specialist
Core
Empower customers by providing access to friendly, fast, and affordable financing for life's expenses, managing the loan lifecycle including collections.
Role type
Loan Sales Specialist (Sales & Collections)
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Consumer Finance / Retail Banking
Deliverable
client delivery
Required skills
Multitasking, empathy, customer relationship management, compliance adherence, multi-channel communication, sales presentation, financial product education
Preferred skills
Sales experience, Collections experience, Customer Service experience
Responsibilities
Exceed customer expectations through ease, empathy, and encouragement; develop and maintain customer connections throughout the loan lifecycle; manage collections activities while maintaining compliance; educate customers on loan terms and optional insurance products; engage with customers via phone, email, chat, and in-house systems.
Seniority
Entry level