Lead Financial Counselor-MSHAR
Core
Lead a team of Financial Counselors to assess patient eligibility for health care coverage and financial assistance programs.
Role type
Senior IC financial counselor (team lead)
Builds
Health insurance enrollment and financial assistance programs for patients
Domain
Healthcare / Public health policy
Deliverable
client delivery
Required skills
Team leadership, program eligibility assessment, financial counseling, regulatory compliance, patient communication, data management
Preferred skills
Bilingual communication
Technologies
EPIC, Health Connector (HIX), Learning Management Systems
Responsibilities
Distribute and monitor work flow for assigned Financial Counselors; Interview and screen applicants for health coverage eligibility; Facilitate enrollment through online exchanges; Act as liaison for eligibility discrepancies; Provide price estimates and discuss financial obligations; Update patient accounts with eligibility status.
Seniority
Senior, hands-on IC with team oversight
