AVP, Digital Workplace Engineering
Core
Lead the design, engineering, and reliability of collaboration platforms (Teams, voice, conferencing) and digital workspace (endpoint, virtual desktop, identity access) by re-engineering operations with an AI-first approach.
Role type
Senior IC/Lead Infrastructure Engineer (Digital Workplace & Reliability Engineering)
Builds
Collaboration platforms, digital workspace infrastructure, and reliability engineering practices
Domain
Insurance / Enterprise IT Infrastructure
Deliverable
production ML models | infrastructure
Required skills
AI-first engineering leadership, Microsoft 365 ecosystem mastery, Reliability Engineering (SLOs/SLIs), OKR-based leadership, automation and agentic operations, observability, vendor management
Preferred skills
Agentic Reliability Engineering, Digital Employee Experience (DEX) measurement, product management practices, chaos engineering
Technologies
Microsoft 365, Teams, Intune, Windows 365, Azure Virtual Desktop, Citrix, Nexthink, Dynatrace, Splunk, Terraform, Ansible, PowerShell, Python, Microsoft Copilot
Responsibilities
Set engineering and reliability strategy for collaboration and workspace platforms; Operationalize Reliability Engineering (SLOs, incident standards, RE Squad integration); Drive AI-first, automation-first engineering culture; Build end-to-end observability and DEX monitoring; Lead and modernize a team of engineering directors; Own vendor and platform relationships; Define and report Key Results on availability, AI adoption, and toil reduction
Seniority
Senior, hands-on IC with management of managers
