Patient Access Representative I (VC)
Core
Entry-level role handling patient admissions, registration, insurance verification, and billing documentation for Stanford Health Care.
Role type
Entry-level Patient Access Representative
Builds
Patient registration and billing workflows for ValleyCare
Domain
Healthcare administration
Required skills
Patient registration, insurance coverage verification, customer service, medical terminology knowledge, computer systems proficiency
Preferred skills
Bilingual (English/Spanish), service recovery, productivity management
Responsibilities
Greet patients and initiate registration, verify insurance and financial resources, handle routine customer service inquiries, process admission paperwork for billing compliance, escalate complex registration issues, meet weekly productivity KPIs
Seniority
Entry-level, on-the-job training expected
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