Patient Access Representative I (VC)
Core
Entry-level role handling patient admissions, registration, insurance verification, and billing documentation for Stanford Health Care.
Role type
Entry-level Patient Access Representative
Builds
Patient registration and billing workflows for a healthcare system
Domain
Healthcare administration
Required skills
Patient registration, insurance coverage verification, customer service, medical terminology knowledge, data entry, payment processing, basic computer systems proficiency
Preferred skills
Bilingual (English/Spanish), experience in non-healthcare customer service
Responsibilities
Greet patients and initiate registration, verify insurance coverage and financial resources, process admission paperwork for billing, handle routine customer service inquiries, escalate complex registration issues, ensure accurate recording of payments.
Seniority
Entry-level, on-the-job training expected