Case Management Assistant
Core
Administrative support for patient scheduling, registration, and medical records management in a hospital social services department.
Role type
Administrative Case Management Assistant
Builds
Patient appointment schedules, medical record files, and administrative reports
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Patient registration, appointment scheduling, medical records handling, data entry, report generation, office equipment operation, billing form processing
Preferred skills
Microsoft Office proficiency (Excel, PowerPoint, Access, Word), multi-tasking, strong organizational skills, attention to detail, effective communication
Responsibilities
Greet patients and visitors, collect co-payments, schedule and maintain appointment calendars, answer and triage telephone calls, assemble and release patient medical records, generate and distribute basic reports, process billing and reimbursement forms, track referrals and re-authorizations
Seniority
Entry-level, individual contributor