Care Coordination Assistant
Core
Assist case managers in care management activities, data analysis, and administrative support to facilitate quality healthcare services.
Role type
Administrative support specialist for case management
Builds
Care management processes, data reports, and departmental correspondence
Domain
Healthcare / Case Management
Required skills
Data collection, report production, correspondence generation, meeting scheduling, file maintenance, data entry, PowerPoint creation, chart creation
Preferred skills
None stated
Technologies
PowerPoint, pivot tables, bar charts, pie charts
Responsibilities
Assist case managers with information gathering and correspondence; investigate and document follow-up of complaints; coordinate and issue necessary letters and notifications; prepare for department meetings and maintain minutes; contact members and physician offices to gather information; generate correspondence to members and providers; schedule and arrange meetings; assist with data collection for care management projects; create specialized reports and perform data analyses; produce charts and graphics; create advanced PowerPoint presentations; maintain department files and filing systems; compose correspondence from notes or drafts.
Seniority
Entry-level to Junior, hands-on support