Team Leader Customer Service - Full Time
Core
Lead a department within a retail store, managing daily operations, inventory, merchandising, and customer service to drive sales and margin goals.
Role type
Retail department team leader
Builds
Retail store departments
Domain
Retail
Deliverable
product features
Required skills
Inventory management, merchandising, staff scheduling, customer service, sales goal achievement, performance coaching, conflict resolution, product knowledge training, data analysis, PC-based POS and inventory systems
Preferred skills
Supervisory experience
Technologies
Electronic point of sale systems, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to associates, execute merchandising directives, maintain inventory accuracy, coach and train staff, resolve customer issues, prepare work schedules, conduct product demos
Seniority
Individual contributor with supervisory responsibilities