Room Service Operator
Core
Answering room service phone calls to obtain menu selections from patients and families, processing diet orders, and communicating between nursing, kitchen, and host staff to ensure patient meals comply with medical diet orders and allergies.
Role type
Room Service Operator (Hospital Food and Nutrition)
Builds
Patient meal tickets and nourishment orders
Domain
Healthcare / Hospital Food Service
Required skills
Phone etiquette, Medical terminology, Math conversions (oz, cc, ml), Computer skills, Multitasking
Preferred skills
Hospitality experience, Training others
Technologies
Computer systems for patient card files and menu updates
Responsibilities
Answer room service calls, Update patient card files, Ensure meal ticket compliance with diet orders, Communicate special patient needs to dietitians, Coordinate with nursing and kitchen staff, Assist with employee training
Seniority
Entry-level to Junior