FIELD SERVICE TECH II
Core
Field service technician providing break-fix, installation, and preventative maintenance for casino gaming machines and terminals.
Role type
Field service technician (gaming equipment)
Builds
Operational gaming terminals and IT communications for land-based casinos
Domain
Gaming industry / Casino operations
Deliverable
physical/clinical work
Required skills
mechanical or electronics experience, customer service, equipment troubleshooting, installation, preventative maintenance
Preferred skills
casino knowledge, gaming industry experience
Technologies
gaming terminals, IT communications systems, business equipment
Responsibilities
address customer concerns regarding gaming equipment service, resolve equipment and communication issues, perform new installations, conduct preventative maintenance, build long-lasting customer relationships
Seniority
Entry-level, hands-on IC