End User Computing Team Lead
Core
Lead the operational delivery, security, and continual improvement of global endpoint services, including device lifecycle management, software deployment, and Microsoft 365 workplace services.
Role type
Senior IC End User Computing Team Lead
Builds
Secure, reliable, and efficient access to workplace technology for employees across laptops, desktops, mobile devices, and Windows 365 Cloud PCs.
Domain
Enterprise IT / Endpoint Management / Microsoft Ecosystem
Required skills
Microsoft Intune administration, Windows 11 administration, Windows Autopilot, Microsoft 365 workplace services, software deployment and patching, endpoint security controls, team leadership, supplier management, stakeholder engagement, incident escalation, service level management
Preferred skills
Windows 365 Cloud PCs, mobile device management (iOS/Android), digital employee experience analytics (e.g., Nexthink), application control (e.g., ThreatLocker), PowerShell scripting, Microsoft Entra ID, Microsoft Defender, Microsoft Purview, Microsoft 365 Copilot, ITIL, Microsoft certifications, regulated environment experience
Technologies
Microsoft Intune, Windows 11, Windows Autopilot, Microsoft 365, Windows 365, Microsoft Entra ID, Microsoft Defender, Microsoft Purview, Nexthink, ThreatLocker, PowerShell
Responsibilities
Provide day-to-day leadership to EUC engineers and service providers; own the lifecycle management of Windows laptops, desktops, mobile devices, and Windows 365 Cloud PCs; lead administration and improvement of Microsoft Intune and Windows Autopilot; oversee software packaging, testing, deployment, and patching; implement and maintain endpoint security controls; monitor and improve digital employee experience using telemetry and user feedback; manage relationships with technology vendors and service providers.
Seniority
Senior, hands-on IC with leadership responsibilities