Senior Product Manager
Core
Define strategy, vision, and roadmap for AI-augmented notifications platform and agent accountability products to empower billions of end-users and millions of agents.
Role type
Senior Product Manager (AI/ML, B2B SaaS)
Builds
AI-augmented notifications platform, agent performance tracking tools
Domain
Customer Service Software, AI/ML, B2B SaaS
Deliverable
product features
Required skills
Product strategy, roadmap planning, cross-functional leadership, customer insight gathering, KPI ownership, technical acumen in SaaS/AI
Preferred skills
Experience launching AI products, leading 0-1 functionality builds
Technologies
AI/ML, SaaS platforms
Responsibilities
Develop product leadership for stakeholders and customers; collaborate with engineering, design, data science, and GTM teams; articulate roadmaps informed by market trends; engage external customers for requirements; drive KPIs for product delivery and satisfaction; foster product excellence culture.
Seniority
Senior, hands-on IC