Client Style Advisor
Core
Act as a brand ambassador in a luxury fashion store, delivering exceptional client service and driving sales through personalized clienteling and the 'Style it like Stella' method.
Role type
Luxury retail client style advisor
Builds
Luxury fashion products for high-net-worth clients
Domain
Luxury fashion retail
Deliverable
client delivery
Required skills
Clienteling, luxury sales techniques, cross-selling, CRM management, customer complaint resolution, inventory management, visual merchandising, PCI compliance adherence
Preferred skills
Experience in luxury brand retail, multilingual abilities (Cantonese, Mandarin, Russian, French, Arabic)
Technologies
CRM systems, inventory management tools
Responsibilities
Achieve daily, monthly, and annual sales targets; maintain high standards of visual merchandising and stock replenishment; handle customer complaints and resolve issues; process shipments and transfers; support cycle counts and annual inventories; maintain brand uniform and grooming standards.
Seniority
Individual Contributor, entry to mid-level retail associate
