Assistant General Manager
Core
Lead store operations and team management in the absence of the General Manager to ensure a clean, friendly, and in-stock customer experience.
Role type
Assistant General Manager (retail operations)
Builds
Retail store operations for Buc-ee's convenience store chain
Domain
Retail / Convenience Store
Deliverable
product features
Required skills
Store personnel management, Point of Sale systems, shift report reconciliation, customer issue resolution, shift duty assignment, federal/state/local employment law compliance, employee recruiting and training, safety regulation implementation, rapid data entry
Preferred skills
Retail or management experience, ability to work in fast-paced high-pressure environments, ability to work rotating day/night schedules including weekends and holidays
Technologies
Point of Sale systems
Responsibilities
Perform duties of the Store General Manager in their absence, reconcile multiple shift reports, resolve customer and employee issues, assign and inspect shift duty list elements, assist in recruiting and training employees, ensure safety rules are followed
Seniority
Individual Contributor, supervisory level