Acute Patient Access Services Representative ER
Core
First point of contact for patients in ER and other hospital settings, handling registration, insurance verification, and financial collection.
Role type
Patient Access Services Representative (Acute Care)
Builds
Patient intake workflows and accurate registration records for reimbursement
Domain
Healthcare / Hospital Administration
Required skills
Patient registration, insurance verification, financial liability collection, EHR data entry, compliance documentation, multi-tasking in fast-paced environments
Preferred skills
Medical terminology, healthcare systems knowledge, revenue cycle management experience
Technologies
Electronic Health Records (EHR), computerized physician order entry systems, digital radiography interfaces
Responsibilities
Greet patients and verify identity, process insurance eligibility and benefits, collect patient financial liability, ensure documentation accuracy and CMS compliance, collaborate with clinical teams to optimize patient flow
Seniority
Entry-level to Mid-level, hands-on IC