Front Office Patient Financial Services Representative Orthopedic Surgery
Core
Coordinates patient flow and financial services for orthopedic surgery patients, handling registration, insurance verification, and billing collection.
Role type
Front Office Patient Financial Services Representative
Builds
Patient intake, insurance authorization, and payment processing for orthopedic and sports medicine services
Domain
Healthcare / Orthopedic Surgery / Revenue Cycle
Deliverable
client delivery
Required skills
Patient registration, insurance eligibility verification, patient liability calculation, appointment scheduling, payment posting, data entry, cash handling
Preferred skills
Cash collections experience, familiarity with company systems
Technologies
Office software, word processing, spreadsheet, database software
Responsibilities
Perform registration/check-in processes and data entry; Verify insurance eligibility and obtain pre-certifications; Calculate and collect patient liability; Enter payments and reconcile daily charges; Schedule office visits and procedures; Assist with patient escorting and vitals; Respond to medical records requests
Seniority
Individual Contributor, entry to mid-level



