Patient Service Representative - Neurology/Chiro Outpatient
Core
Front-desk administrative professional managing patient intake, scheduling, billing, and insurance verification for outpatient medical practices.
Role type
Patient Service Representative (PSR)
Builds
Patient care workflows and administrative operations
Domain
Healthcare / Medical Administration
Deliverable
dashboards & analysis
Required skills
Patient registration, appointment scheduling, insurance verification, billing and collections, EHR data entry, phone etiquette, HIPAA compliance
Preferred skills
Prior PSR experience, medical terminology knowledge, EHR/Practice Management System proficiency
Responsibilities
Greet and direct patients, manage patient flow and registration, answer phones and take messages, process payments and reconcile daily collections, verify insurance and update patient accounts, schedule appointments and diagnostic tests, coordinate referrals and authorizations, enroll patients in portals, perform clerical duties like faxing and filing.
Seniority
Entry-level to Mid-level, hands-on IC