Claims Administrator-3
Core
Manage insurance claims from notification to completion and support Claims Assessors in investigations and validation.
Role type
Claims Administrator
Builds
Processed claims and accurate records for FNB Life customers
Domain
Insurance / Financial Services
Required skills
Claims processing, claim investigation, data capturing, document verification, Microsoft Office proficiency, regulatory compliance knowledge
Preferred skills
Certificate in Insurance or Business Administration, 1-2 years experience in claims or insurance administration
Technologies
Microsoft Office (Word, Excel, Outlook, Teams), Claims management systems
Responsibilities
Administer and process claims within agreed turnaround times, Support Claims Assessors with claim investigations and validation, Review claim information and maintain accurate records, Deliver professional customer service by responding to queries, Ensure compliance with legislation and company policies, Contribute to process improvements and operational efficiency