Patient Service Representative
Core
Frontline administrative role managing patient intake, scheduling, and office operations for a multispecialty physician network.
Role type
Patient Service Representative (PSR)
Builds
Patient appointment schedules, medical records, and office supply inventory
Domain
Healthcare administration / Medical office operations
Required skills
patient scheduling, medical records management, telephone etiquette, data entry, supply inventory management, HIPAA compliance, insurance pre-certification knowledge, EHR/Practice Management System proficiency
Preferred skills
Associate Degree, Heartsaver certification, previous PSR or office experience, knowledge of medical terminology, Standard Office Technology experience
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