EVERGREEN Talent Pool KZN _ Chatsworth Node (Evergreen)
Core
Frontline banking associate providing product solutions and directing customers to digital channels.
Role type
Frontline banking associate
Builds
Customer interactions and digital channel adoption
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, product knowledge, sales, cross-selling, digital channel promotion, compliance, process adherence
Responsibilities
Direct customers to eChannels and Self Service, identify and sell products aligned to customer needs, maximize channel optimization opportunities, ensure cost containment, comply with business guidelines and risk procedures, fulfill transactions above benchmark, adapt to changing business needs
Seniority
Entry-level
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