Universal Advisor Lead
Core
Provide administration support to ensure the smooth running of the branch and assist in customer migration to electronic banking methods.
Role type
Branch operations and risk support lead
Builds
Operational efficiency and customer adoption of digital banking channels
Domain
Banking / Retail Finance
Required skills
Branch administration, cash handling, risk process management, compliance adherence, stakeholder relationship building, customer education on digital platforms
Preferred skills
Understanding of governance principles, ability to deliver accurate administrative outputs, planning and prioritisation
Technologies
Electronic banking platforms
Responsibilities
Complete daily branch administration functions, manage branch cash holdings and ATM processes, guide customers on electronic banking platforms, adhere to governance requirements, act responsibly with work-related resources
Seniority
Junior to Mid-level, hands-on IC