Patient Service Representative, Lab (Part Time)
Core
Front-desk and administrative support for a multispecialty physician network, managing patient registration, scheduling, billing, and insurance verification.
Role type
Patient Service Representative (Lab)
Builds
Patient registration workflows, appointment schedules, and diagnostic test orders
Domain
Healthcare / Medical Administration
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, billing and collections, data entry, phone etiquette, EHR/Practice Management systems
Preferred skills
Medical terminology, Standard Office Technology, EHR experience
Responsibilities
Greet patients and direct them appropriately; maintain patient flow through registration; answer phones and take messages; process self-pay charges and reconcile daily payments; scan insurance cards and update patient accounts; schedule appointments and diagnostic tests; coordinate with clinical staff for pre-authorizations; perform clerical duties like faxing and filing.