Patient Service Representative - OB/GYN
Core
Front-desk administrative support for OB/GYN practices, managing patient registration, scheduling, billing, and insurance verification.
Role type
Patient Service Representative (OB/GYN)
Builds
Patient registration workflows, appointment schedules, and billing records
Domain
Healthcare / OB/GYN
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, billing and collections, data entry, phone etiquette, HIPAA compliance
Preferred skills
EHR/Practice Management Systems, medical terminology, previous PSR experience
Responsibilities
Greet patients and direct visitors, manage patient flow and registration, answer phones and take messages, process payments and reconcile daily collections, schedule appointments and diagnostic tests, update patient demographics and insurance information, coordinate with clinical staff for pre-authorizations
Seniority
Entry-level to Mid-level, hands-on IC