Medical Receptionist
Core
Welcoming patients, registering them, coordinating appointments, and managing front-desk operations in a high-volume urgent care setting.
Role type
Front-desk patient service representative
Builds
Patient intake workflows and appointment scheduling
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, appointment coordination, data entry, insurance verification, cash handling, phone etiquette, medical records management, bilingual communication
Preferred skills
High-volume service industry experience, hospitality background
Technologies
Electronic health record systems, scheduling software
Responsibilities
Greeting and welcoming patients, organizing patient intake and appointments, entering and updating patient information, assisting with paperwork, scanning and filing medical records, answering phone calls, processing insurance and co-payments, informing management of wait times