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Enterprise Support Engineer

3 Locations💼 Full-time💰 $91,100–$91,100🗓 2026-06-26 → 2026-09-30

Core

Dedicated technical lead for strategic enterprise ERP customers, resolving complex cloud issues and building telemetry dashboards to ensure system stability.

Role type

Senior Enterprise Support Engineer (SaaS/ERP)

Builds

Proactive system stability insights via custom telemetry dashboards and resolves mission-critical ERP environment issues.

Domain

Construction technology, Enterprise Resource Planning (ERP), Cloud Infrastructure

Required skills

Cloud environment management, Microsoft Azure integration, Enterprise software troubleshooting, Database performance tuning, Stakeholder relationship management, Technical documentation

Preferred skills

Vista ERP experience, HTML/CSS/JSON for data visualization, CRM ticketing systems, SQL

Technologies

Microsoft Azure, Vista ERP, HTML, JSON, CSS, SQL

Responsibilities

Lead resolution of complex cloud issues and Azure integrations for enterprise partners; Architect and develop performance telemetry dashboards; Collaborate with cloud engineering teams to drive issues through the development lifecycle; Provide strategic guidance on database customizations; Manage high-priority support cases with rapid response times.

Seniority

Senior, hands-on IC

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