Service Engineer
Core
Install, commission, maintain, and troubleshoot QCS (Quality Control Systems) and AMP (Analyzer & Measurement Products) at customer sites to ensure reliable operation and improve performance.
Role type
Service Engineer (Automation & Process Solutions)
Builds
QCS and AMP installations and maintenance services for pulp and paper industry customers
Domain
Industrial Automation / Pulp and Paper
Deliverable
physical/clinical work
Required skills
Installation, commissioning, maintenance, troubleshooting, preventive and reactive service, on-call support, customer relationship management, technical reporting, continuous improvement
Preferred skills
Experience with QCS and AMP systems
Technologies
QCS, AMP, automation systems
Responsibilities
Install, commission, maintain, and troubleshoot QCS and AMP systems at customer sites; act as primary customer contact to build relationships and identify upgrade opportunities; deliver preventive and reactive service activities; collaborate with sales and service teams to support project execution and service growth; maintain accurate service records and prepare monthly reports
Seniority
Junior to Mid-level (up to 3 years experience)