Senior UX Writer / Content Designer
Core
Write and refine clear UI text, onboarding flows, navigation, error messages, and microcopy for complex public safety digital products used by call handlers, police officers, and investigators.
Role type
Senior UX Writer / Content Designer
Builds
Emergency call-taking and dispatch systems, first responder applications, and video security solutions for public safety.
Domain
Public safety / Emergency services
Required skills
User-centered design (UCD), Figma, content design guidelines, usability testing, accessibility (WCAG), design systems, stakeholder communication
Preferred skills
UK public safety domain knowledge, design system language patterns
Technologies
Figma
Responsibilities
Craft user experience copy for complex digital products; Define tone of voice and content design guidelines; Partner with designers and researchers from discovery through launch; Test and refine content using qualitative user research and usability testing; Build fluency in public safety terminology; Contribute language patterns and content standards to the design system.
Seniority
Senior, hands-on IC