Business Support Intern
Core
Handle inbound customer inquiries, own non-technical support requests, and act as a liaison between customers, partners, and internal teams for Motorola Solutions' products.
Role type
Business Support Intern
Builds
Customer support resolution and partner program administration
Domain
Telecommunications / Public Safety
Deliverable
client delivery
Required skills
English (fluent), Mandarin (fluent), customer service, sales support, partner management, administrative support, product knowledge
Responsibilities
Handle inbound calls, chats, emails, and web enquiries; resolve non-technical support requests; liaise with customers, partners, and engineers; assist partners with the PartnerEmpower program; make outbound calls for partner profiling and maintenance.
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