Personal Shopper Hilldale
Core
Lead the eCommerce process for receiving online grocery orders, ensuring items are picked, bagged, stored at proper temperatures, and ready for customer pick-up.
Role type
eCommerce fulfillment associate (grocery)
Builds
Online grocery orders for customer pick-up
Domain
Grocery retail / eCommerce fulfillment
Deliverable
product features
Required skills
order picking, quality control, customer service, problem resolution, product knowledge, MS Office proficiency, physical stamina
Preferred skills
retail experience, high school diploma or GED, suggestive selling
Responsibilities
Receive and process online grocery orders, pick or delegate picking tasks, review special instructions and handle substitutions, ensure proper storage temperatures, scan and confirm order totals, report damages or shortages, resolve customer complaints, provide customer service, follow safety and food handling guidelines
Seniority
Entry-level, hands-on IC