Bilingual Teller (English & Spanish) - Plainville, CT
Core
Provide exceptional in-branch customer service, process financial transactions, and manage lobby operations while promoting digital adoption.
Role type
Bilingual retail teller
Builds
Retail banking transactions and customer service interactions
Domain
Banking / Financial Services
Required skills
Cash handling, transaction processing, lobby management, customer service, bilingual communication (English/Spanish), compliance adherence (AML/BSA/KYC), digital demonstration
Preferred skills
Data entry experience, internet user-level technology proficiency
Responsibilities
Process customer transactions accurately, balance accounts, manage lobby flow, educate customers on digital tools, handle escalated account issues, complete operational activities (cash ordering, vault, ATM, wires), perform KYC/AML checks
Seniority
Entry-level, individual contributor