Bilingual Korean Teller
Core
Provide exceptional in-branch customer service, process financial transactions, and manage lobby operations while driving digital adoption.
Role type
Bilingual teller (retail banking)
Builds
Retail banking transactions and customer service interactions
Domain
Banking / Financial Services
Required skills
Cash handling, transaction processing, lobby management, customer service, compliance (AML/BSA/KYC), digital demonstration, data entry
Preferred skills
Bilingual (Korean), internet user-level technology proficiency
Responsibilities
Process customer transactions accurately, balance cash, manage lobby flow, educate customers on digital tools, handle escalated account issues, complete AML/BSA/KYC activities, perform branch operational tasks (cash ordering, vault, ATM, wires), transition sales opportunities
Seniority
Entry-level, hands-on IC