Business Director, Strategic Projects for Channels Experience & Strategy
Core
Lead high-priority strategic projects for Capital One's Retail Bank Channels & Operations ecosystem (Call Centers, Cafés, Branches, Servicing) to drive growth and profitability.
Role type
Senior IC Business Director (Strategy)
Builds
Strategic initiatives for physical footprint, discover integration, and future of retail bank servicing
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Strategic thinking, quantitative analysis, qualitative analysis, people management, project management, executive communication, business judgment, cross-functional leadership
Preferred skills
Financial services experience, consulting experience
Technologies
N/A
Responsibilities
Develop business strategies for growth and competitive success; manage and develop a team of ~500 associates across BA, Product, Project, and Operations; act as a thought partner to SD/VP level leadership; drive cross-team prioritization and execution of critical initiatives
Seniority
Senior, hands-on IC with management oversight