Manager, Business Operations, International Services
Core
Strategic leadership and operational oversight for the American Red Cross's international portfolio (Asia Pacific, Latin America, Kenya) and National Headquarters, ensuring alignment of support functions with programmatic goals.
Role type
Manager, Business Operations
Builds
Operational support functions including logistics, procurement, workforce administration, and security compliance for global teams.
Domain
Humanitarian services / International Operations
Required skills
Strategic leadership, operational oversight, policy development, budget management, logistics coordination, procurement management, contract administration, financial analysis, project management, team supervision, compliance monitoring
Preferred skills
Spanish language proficiency, change management, process improvement
Technologies
Microsoft O365 (Word, Excel), Coupa
Responsibilities
Provide analysis and recommendations on policies and systems impacting global operations; coordinate development of operational agreements and Standard Operating Procedures; manage ISD activities with Corporate functions including HR, logistics, and budget; review reports and conduct field office visits to ensure compliance; perform financial and operational reviews including budget preparation; lead Project Management and Continuous Improvement functions; oversee event logistics, procurement, and international security/duty of care; provide leadership and performance management to a global team.
Seniority
Manager, hands-on leadership
