Mitarbeiter Technischer Support (m/w/d)
Core
Technical support specialist for international customers, resolving inquiries and providing consultation on PV systems, storage solutions, and wallboxes.
Role type
Technical Support Engineer (Photovoltaics & Electrical Systems)
Builds
Customer support services for existing and new PV system installations
Domain
Renewable Energy / Photovoltaics / Electrical Engineering
Deliverable
client delivery
Required skills
Electrical engineering or mechatronics training, English communication, German communication, IT proficiency (MS-Office), problem-solving
Preferred skills
Interest in renewable energy, willingness to learn PV and electrical engineering topics
Responsibilities
Contact international customers via phone and email, analyze technical inquiries, represent the company at international trade fairs, support customers with existing systems and new system planning