CPS Learning Admin Junior Specialist
Core
Manage and resolve employee and stakeholder inquiries regarding learning programs, training administration, and logistics via ServiceNow and email.
Role type
Learning Administration Specialist (HR Operations)
Builds
End-to-end learning processes and employee training experiences
Domain
Financial Services / Human Resources / Learning & Development
Deliverable
dashboards & analysis
Required skills
Learning administration, training coordination, HR operations, customer service, written and verbal communication, organizational skills, problem-solving, process improvement
Preferred skills
ServiceNow, Workday
Responsibilities
Respond to learning-related requests and inquiries, coordinate training administration activities, manage learning communications and scheduling, identify exceptions and escalate concerns, partner with stakeholders to resolve employee concerns, contribute to process improvement initiatives
Seniority
Individual Contributor, entry to mid-level
