Transportation Services Representative 1 (Bilingual Spanish)
Core
Assist the public with obtaining driver licenses, registering vehicles, issuing permits and license plates, and administering knowledge, skill, vision, and behind-the-wheel tests.
Role type
Front-line customer service representative (DMV)
Builds
Driver licenses, instruction permits, identification cards, and vehicle registrations
Domain
Public sector / Transportation services
Deliverable
product features
Required skills
Customer service, data entry, cash handling, vehicle inspection, regulatory interpretation, bilingual communication (English/Spanish), typing
Preferred skills
Experience in fast-paced environments, handling stressful situations, interpreting complex rules
Technologies
Computers, DMV systems
Responsibilities
Register vehicles and apply for permits, administer driver license tests, conduct vision tests, perform physical examinations of vehicles, prepare bank deposits, provide customer service
Seniority
Entry-level / Individual Contributor
