Floor Supervisor
Core
Manage overall store operations, lead staff, and ensure customer service and safety in a hardware retail environment.
Role type
Store Supervisor (Retail Operations)
Builds
Daily store operations, customer experiences, and team performance for Ace Retail Group stores.
Domain
Retail / Hardware
Deliverable
product features
Required skills
Store operations management, customer service, staff supervision, inventory management, loss prevention, safety compliance, merchandising, cash handling, problem resolution
Preferred skills
Leadership, training, flexible scheduling, physical stamina
Technologies
POS systems, inventory management tools, safety equipment
Responsibilities
Supervise general store operations and staff; manage opening and closing procedures; resolve customer complaints and assist shoppers; ensure safety, loss prevention, and audit compliance; maintain inventory levels and merchandising standards; handle cashiering functions and training; communicate operational issues to management.