Customer Delivery Specialist with German
Core
Act as the primary contact for business customers, ensuring timely and efficient delivery by monitoring and coordinating with internal and external service partners/suppliers.
Role type
Customer Delivery Specialist
Builds
Customer-facing service delivery and order realization for corporate, public, and private clients in the telecom sector.
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language (B1/B2), customer relationship management, order processing, coordination of internal/external partners, CRM and ordering system usage, MS-Office proficiency, knowledge of telecom technologies.
Responsibilities
Process customer orders and collect missing data; ensure timely order realization through coordination and proactive customer contact; manage information flow with customers, vendors, and internal units; coordinate and document requests and escalations in CRM systems.
