Patient Services Specialist
Core
Front desk specialist managing patient intake, scheduling, and insurance/billing operations for a physical therapy clinic.
Role type
Patient Services Specialist (Front Desk)
Builds
Patient appointment schedules and insurance authorization workflows
Domain
Healthcare / Physical Therapy
Deliverable
dashboards & analysis
Required skills
Patient intake, appointment scheduling, insurance verification, medical authorization processing, HIPAA compliance, data entry, multi-tasking
Preferred skills
Medical front desk experience, familiarity with insurance processes
Technologies
Computer systems, data entry tools
Responsibilities
Greet and check in patients, process medical authorizations, answer billing and insurance questions, schedule appointments, maintain patient records, support clinical staff with administrative tasks
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