Support Coordinator II - Surgery Clinic Admin - Full Time 8 Hour Days (Non-Exempt)
Core
Intermediate-level support coordinator managing outpatient clinic flow, patient scheduling, intake, and administrative operations for multi-specialty clinical services.
Role type
Support Coordinator (Clinic Administration)
Builds
Smooth outpatient patient flow and operational efficiency for ambulatory care clinics
Domain
Healthcare / Ambulatory Care Administration
Required skills
Patient scheduling, intake processing, insurance verification, medical records management, customer service, data entry, referral coordination, billing support, communication, adaptability
Preferred skills
Medical terminology, insurance billing knowledge, Mandarin or Spanish language proficiency, CMA certification, billing/coding certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook, intranet scheduling systems
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule patient evaluations, surgeries, labs, and diagnostic testing; manage patient intake, encounter registration, and co-pay collections; distribute messages to medical personnel; assist with billing documentation and charge audits; act as a single point of contact for patients regarding care logistics and financial estimates.
Seniority
Intermediate, hands-on IC
