Intern, Customer Excellence & Operations
Core
Intern supporting digital transformation, AI adoption, and omnichannel engagement initiatives for patients, caregivers, healthcare professionals, and the general public.
Role type
Intern, Customer Excellence & Operations
Builds
Digital solutions (apps, platforms), omnichannel campaigns, and internal AI adoption programs
Domain
Biotechnology / Digital Health / AI
Deliverable
product features
Required skills
Digital marketing, AI tools proficiency, content development, data analysis, project management, Microsoft Office Suite
Preferred skills
Master's in Digital Marketing, experience with social media channels, copywriting for multiple channels
Technologies
Generative AI tools, Microsoft PowerPoint, Microsoft Excel
Responsibilities
Support change management for digital evolution, collaborate on launch of digital initiatives for patients and professionals, contribute to omnichannel campaign design, support internal AI adoption through training materials, promote digital projects via presentations, identify metrics and KPIs for project impact
Seniority
Intern