Head of Immunology Global CE&O
Core
Senior leader translating Immunology business priorities into customer engagement and operational excellence solutions for Biogen's ex-US portfolio.
Role type
Senior IC/Manager Global Customer Engagement & Operations (CE&O)
Builds
Customer engagement strategies, operational frameworks, launch readiness plans, and team capabilities for Immunology portfolio.
Domain
Biotechnology / Immunology
Deliverable
product features
Required skills
Strategic planning, stakeholder management, team leadership, operational excellence, launch readiness, data analytics, change management, cross-functional collaboration, market analysis, performance monitoring
Preferred skills
Nephrology experience, in-market and above-market roles, advanced degree (MBA), additional languages
Technologies
Dashboards, analytics tools, omnichannel platforms
Responsibilities
Lead planning and delivery of Global CE&O requirements; partner with stakeholders to define strategic roadmap; drive business partnership via KPI monitoring and risk assessment; support launch readiness and risk mitigation; lead and develop the International Immunology CMI team; foster inclusive team culture; identify capability gaps and drive continuous improvement.
Seniority
Senior, hands-on leader with 10+ years experience