Customer Banking Specialist Relief - Brisbane City & Inner North
Core
Connect with customers to support their banking needs including home loans, business banking, and financial advice; process credit applications and conduct financial health checks.
Role type
Customer Banking Specialist (Relief)
Builds
In-branch banking services and digital banking adoption for retail customers
Domain
Banking and Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, credit application processing, financial health assessment, in-branch technology demonstration, problem-solving
Responsibilities
Conduct in-depth conversations to assess customer banking needs, support account maintenance and process credit applications, complete financial health checks, educate customers on digital banking options, solve customer problems while adhering to risk-adverse processes
