Customer Banking Specialist - Campbelltown (15hr/wk)
Core
Frontline retail banking specialist delivering in-branch services, digital adoption, and financial health checks for personal and small business customers.
Role type
Retail Banking Specialist (IC)
Builds
Seamless banking experience for 10M+ customers via branch, phone, and digital channels
Domain
Retail Banking
Deliverable
client delivery
Required skills
Customer relationship building, in-branch technology guidance, transactional processing, financial health assessment, loan and credit card application processing, proactive customer outreach, regulatory compliance, community engagement
Preferred skills
Service excellence, independent work, holistic problem solving, integrity
Technologies
In-branch technology, digital banking platforms, customer feedback tools
Responsibilities
Build personal connections with customers, assist with digital banking adoption, process loan and credit applications, conduct Financial Health Checks, reconcile transactions, participate in community events, capture and act on customer feedback
Seniority
Junior to Mid-level, hands-on IC
