Customer Banking Specialist - Bowral
Core
Serve as the public face of CommBank in the Bowral Branch, delivering seamless banking experiences and holistic financial solutions to personal and small business customers.
Role type
Frontline retail banking specialist
Builds
Customer trust and financial wellbeing through in-branch advisory and service delivery
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
In-depth customer consultation, credit product application processing, in-branch technology demonstration, problem-solving, risk-adverse culture adherence
Preferred skills
Experience in Financial Services, Retail, or Hospitality, ability to articulate financial terms clearly
Technologies
In-branch technology, digital banking platforms
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking, and Financial Advice; Support customers with account maintenance and credit applications; Provide education on digital banking options; Solve customer problems while adhering to bank processes and risk culture
