Customer Service Representative - Auburn
Core
Responding to customers' transactional banking needs and processing deposits, withdrawals, transfers, and foreign exchange at a retail branch.
Role type
Entry-level Customer Service Representative (Retail Banking)
Builds
Seamless in-branch banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Transaction processing, cash handling, customer education on digital banking, risk adherence, communication, problem-solving
Preferred skills
Mandarin language skills
Responsibilities
Responding to transactional banking needs, processing deposits/withdrawals/transfers, assisting with Cash/ATM procedures, educating customers on digital banking options, reconciling transactions
Seniority
Entry-level, hands-on IC
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