Customer Banking Specialist - Corowa (27hr/wk)
Core
Deliver seamless banking experiences by assisting customers with face-to-face transactions, digital channel support, and financial health checks.
Role type
Customer Banking Specialist (Retail & Contact Centre)
Builds
Personal and small business banking services for 10 million+ customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, face-to-face communication, digital banking navigation, financial needs assessment, loan and credit card application processing, feedback collection
Responsibilities
Assist customers with general banking transactions, answer queries, build personal connections, guide customers on digital banking options, complete Financial Health Checks, process loan and credit card applications, capture and act on customer feedback
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