Data Analyst – Operations | Process & KPI Impact
Core
Define operational KPIs, analyze performance data, and build dashboards to drive process improvements and decision-making in a financial services operations team.
Role type
Data Analyst (Operations & Process Improvement)
Builds
Operational dashboards, KPI frameworks, and performance reports for a financial services group
Domain
Financial Services / Operations
Deliverable
dashboards & analysis
Required skills
SQL, Power BI, data analysis, process improvement, KPI definition, stakeholder communication
Preferred skills
Experience in operations or reporting, structured thinking, attention to detail
Technologies
SQL, Power BI
Responsibilities
Define and maintain standardized operational KPIs; Analyze performance data to identify bottlenecks and inefficiencies; Support operational reporting and finance-related outputs; Collaborate with Operations and IT to translate business requirements into data solutions; Contribute to continuous improvement initiatives by tracking outcomes.
Seniority
Mid-level (1–3 years experience)
